At ScaleUp Consultants, we strive to provide top-quality training experiences in Agile, Project Management, Scrum, SAFe, and more, delivered by seasoned professionals across the globe. We understand that sometimes circumstances change, and you may need to cancel your registration. Our refund policy is designed to be fair and transparent, ensuring that you can confidently engage with our services.

Cancellation by ScaleUp: In the rare event that [Your Company Name] cancels a training session, participants have the option to join the next available batch at no additional cost. Alternatively, if preferred, participants will receive a full refund of their fees.

Cancellation by Participant: We understand that plans can change, and participants may need to cancel their registration. If you wish to cancel, please inform us at least 24 hours before the scheduled start time of the training.

  • Cancellation with 24 Hours Notice: Participants who cancel their registration with at least 24 hours notice before the training commences are eligible for a 100% refund of their fees, minus any payment gateway charges incurred during the transaction.
  • Cancellation After Training Commencement: Participants who cancel their registration after the training has commenced will receive a refund of 75% of their fees, minus any payment gateway charges incurred during the transaction.

How to Request a Refund: To request a refund, please contact our customer support team at / +91-985994515. Please provide your registration details and reason for cancellation to expedite the process.

Refund Processing Time: Refunds will be processed within 30 business days from the date of cancellation approval. Please note that the time it takes for the refund to reflect in your account may vary depending on your financial institution and payment method.

Additional Information:

  • Refunds will be issued to the original payment method used during registration.
  • Participants are responsible for any currency conversion or foreign transaction fees incurred during the refund process.
  • ScaleUp reserves the right to update or modify this refund policy at any time without prior notice.

If you have any questions or require further clarification regarding our refund policy, please don't hesitate to contact us ( / +91-985994515).

Thank you for choosing ScaleUp Consultants for your training needs.
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